Tag: business
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How HCL BigFix AEX is Changing the Way Employees Get IT Help — Fast and Easy! – A Generative AI Solution
Let’s be honest — we’ve all faced those frustrating moments waiting on hold for IT support or trying to get help with tech issues at
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About the Author
Dr Pranay Jha
Dr. Pranay Jha is a Cloud and AI Consultant with 18+ years of experience in hybrid cloud, virtualization, and enterprise infrastructure transformation. He specializes in VMware technologies, multi-cloud strategy, and Generative AI solutions. He holds a PhD in Computer Applications with research focused on Cloud and AI, has published multiple research papers, and has been a VMware vExpert since 2016 and a VMUG Community Leader.
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